Return Policy

HOLIDAY RETURNS:

We understand and appreciate the Poppets may be purchased as gifts during the holiday season. If your purchase is given as a gift and  the receiver needs to exchange or return it, we offer an extended policy until January 25th, 2017.

If you are not satisfied with your Poppet purchase , please return your items within 14 days of the shipment date. For credit card refunds to original card used, items must be returned within 14 days of shipment date, unwashed and unworn, with tags attached and in original condition. We reserve the right to refuse items that have been worn or used.

Please return item insured and prepaid. For exchanges we will ship new chosen item at no additional cost to you. Please allow 4 weeks for return process. Shipping and handling fees are non-refundable.

Please enclose a copy of original documents and maintain originals for your records.

Please fill in the enclosed RETURN/EXCHANGE form with your return

Please enclose your contact details including phone number, so that we may serve you better.

 

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